Privacy Policy

We collect information you voluntarily provide when you:

• Submit a quote request form (name, phone number, email, addresses, move date, move size)
• Contact us by phone or email
• Subscribe to communications

We also automatically collect technical data when you visit the site: IP address, browser type, device type, pages viewed, and approximate location (city / state level) via standard analytics tools.

We use the information we collect to:

• Provide quotes and respond to your inquiries
• Schedule and execute your move
• Process payment for services rendered
• Send service-related communications (booking confirmations, schedule updates)
• Improve our website, services, and customer experience
• Comply with legal obligations

We do not sell your personal information. We share data only with:

• Service providers who help us operate the business (e.g., CRM, email delivery, payment processing) under contractual confidentiality obligations
• Government agencies when required by law (subpoena, court order, regulatory request)
• Professional advisors (legal, accounting) under a duty of confidentiality

We use cookies and similar technologies to remember your preferences and analyze site usage. We use Google Analytics 4 to understand how visitors interact with the site. You can disable cookies in your browser settings; some features of the site may not function fully without them.

We retain quote requests and customer records for as long as needed to provide services and comply with legal obligations (typically 7 years for accounting and tax records). After that period, records are securely deleted or anonymized.

Depending on your jurisdiction (e.g., California CCPA, EU GDPR), you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your information (subject to legal retention requirements)
• Opt out of marketing communications
• Receive a copy of your data in portable format

To exercise any of these rights, email us at goatmoversla@gmail.com. We will respond within 30 days.

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will delete it promptly.

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date above. Material changes will be communicated via email if you have provided one.

If you have questions about this policy or your personal information, contact us:

• Email: goatmoversla@gmail.com
• Phone: +1 380-524-0846
• Mail: GOAT Movers, 8101 NE 14th Pl, Portland, OR 97211